ISRI - Information Systems Research Indicators

Construct: M-Business Usage

Description
Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".

Definition: The extent to which mobile technologies are used along the value chain activities, and is measured by the breath of use for different business activities and depth of use for each activity using the mobile platform.

Theory/model: Additional to IDT
Reference: (Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.

Indicator	Scale	Context	Theory/Model	Reference(s)
Check the box describing the functionalities available in mobile devices in your value chain process (check as many as apply): providing information mobile, making sales mobile, providing services mobile, making purchases mobile, workflow, product searches and comparisons by consumers post-purchase customer support, delivery tracking system, mobile banking or mobile micropayments, mobile brokerage, target advertising using demographic and current location of users information, collect information about user needs, providing services to user proactively, asset management, job dispatch, CRM, data collection; stock/inventory management; wireless data on resource availability; fleet management, decision support system.	Selection	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your mobile business support employees to work independently of corporate office.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your mobile business support employees to work immediately when necessary.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your internal process are conducted on the mobile platform.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your consumer sales activities are supported by the mobile platform.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your business sales activities are supported by the mobile platform.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your procurement activities are supported by the mobile platform.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)

Please rate the extent to which your consumer services activities are supported by the mobile platform.	Scale 1 to 5	Mobile Business (m-business)	IDT	(Picoto, Bélanger, & Palma-Dos-Reis, 2014)